Privacy Policy

Effective Date: January 1, 2025

Caiotech Private Limited (“Company”, “we”, “us”, or “our”), operates under the brand name PriceKing (“PriceKing”), providing users with access to services related to e-commerce, including the purchase of goods and services (“Services”). This Privacy Policy outlines how we collect, use, share, and protect the personal information of our users while ensuring compliance with applicable data protection laws.

1. Information We Collect  
We collect and process different types of information to provide, maintain, and enhance our Services, including but not limited to:  
- Personal Information: Name, contact details (email, phone number), payment details, delivery address, and identification proof (if required).  
- Usage Data: Browser type, IP address, device information, browsing behavior, and interactions with our platform.  
- Location Data: Approximate or precise location data based on your device settings and permissions.  
- Third-Party Data: Information obtained from third-party sources, such as social media profiles or partner services.

2. How We Use Your Information  
We use the collected information to:  
- Provide and personalize our Services, including order processing and delivery.  
- Communicate with you regarding account updates, promotions, and feedback.  
- Analyze usage trends and improve our platform’s functionality.  
- Comply with legal and regulatory requirements.  

3. Sharing Your Information  
Your information may be shared in the following scenarios:  
- With subsidiaries, affiliates, and trusted partners under strict confidentiality agreements.  
- With third-party service providers for logistics, marketing, payment processing, and fraud prevention.  
- In response to lawful requests by public authorities, including compliance with legal obligations.  
- During corporate transactions such as mergers, acquisitions, or asset sales.

4. Tailored Advertising  
We may use cookies and similar technologies to provide personalized advertisements based on your preferences. Our partners, including Google Analytics and other ad networks, may also use these tools. You can manage your preferences through browser settings or opt-out mechanisms.

5. Your Rights  
Depending on your jurisdiction, you have rights regarding your personal information, including access, correction, deletion, and objection to processing. To exercise these rights, please contact us at contact@caio-tech.com.

6. Security Measures  
We implement robust physical, electronic, and managerial measures to safeguard your information. While we strive for maximum security, we cannot guarantee complete protection against unauthorized access.

7. Policy Updates  
This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Please review this page periodically for any updates.

8. Contact Us  
For queries regarding this Privacy Policy, contact our Data Protection Officer (DPO) at contact@caio-tech.com.

Caiotech Private Limited reserves the right to monitor, analyze, and leverage anonymized data collected from the Services for statistical, business intelligence, and operational purposes. This includes aggregated insights to enhance customer satisfaction, streamline logistics, and optimize performance metrics.

    Furthermore, we ensure that your data is only shared with authorized personnel or partners bound by non-disclosure agreements and confidentiality clauses. These measures guarantee the ethical and secure use of information at every stage of data handling.

    For users interacting with our platform via third-party integrations or social media accounts, please be informed that such external services may collect additional information governed by their respective privacy policies. We encourage users to review these policies independently before proceeding.